Process and organize requests faster.

CAMAWORKFLOW™ provides sophisticated routing and tracking of work assignments and integrates imaging and data collection with the work assignment. The CAMAWORKFLOW application implements industry standard workflow elements such as task queues and task routing.

A common example of workflow processing as it pertains to property appraisal follows. A property owner calls the office and asks for their property value to be reviewed. The appraisal staff can start a workflow process for value review. When they start this process a "Process Information" window pops up within the CAMAWORKFLOW application (the information to be gathered in this window is customized for each client). This form typically requires the Requestor's Name, Phone Number, and an Explanation of what the requestor wants. The next step displays the "Select Work Queue" window. On this form, you determines which work queue to assign this process. The CAMAWORKFLOW application then determine, based on the DOR (property use code), to which area the task should go. However, you can override that suggestion and choose the department you feel should handle this task. At this point, the task is added to the user’s work queue where it can be viewed when the user next logs in.

The CAMAWORKFLOW application allows users to log in and view work assignments. Supervisors can distribute workloads to employees via CAMAWORKFLOW as well as track progress and productivity of an employee or a department. Use CAMAWORKFLOW to report unresolved issues for quick resolution. The key benefit to the CAMAWORKFLOW application is that workflows are completely customizable and can be adapted to support any business process.
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To request a demo of CAMAWORKFLOW Contact us for more information or visit our Get a Quote section to select your tools.